Refund Policy

Refund terms will be provided when items are quoted. Please note that some items may be non-returnable, and this will be clearly specified in your quote.

To be eligible for a return, the item must be in the same condition you received it, unused, with all original packaging and documentation. Proof of purchase or a receipt is required.

To start a return, contact us at sales@aussiecomponents.com.au. If your return is approved, we’ll provide instructions on how and where to send the item. Items returned without prior approval will not be accepted.

Damages and Issues
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and resolve it.

Exceptions / Non-Returnable Items
Certain items cannot be returned, including:

• Custom products or special orders
• Perishable items
• Hazardous materials, flammable liquids, or gases

If you’re unsure about a specific item, contact us at sales@aussiecomponents.com.au

Refunds
Once we receive and inspect your return, we will notify you if the refund is approved. Approved refunds will be processed to your original payment method within 10 business days. Please allow time for your bank or credit card company to process the refund.

If more than 15 business days have passed since approval, contact us at sales@aussiecomponents.com.au